Equipment procurement & installation

We know which equipment performs in Indonesia's climate — and which doesn't. We've learned this through installation, not from a manufacturer's spec sheet.

What this service covers

Humidity, temperature, voltage consistency, and service availability all affect which brands and models are the right choice for an Indonesian build. A chiller rated for 20°C ambient doesn't maintain its target temperature during Bali's dry season peak. A sauna heater without a local service center becomes a problem the first time something needs replacing. A cryochamber with a liquid nitrogen supply dependency is fine in Jakarta and extremely difficult in Makassar.

We source from verified manufacturers in Europe, the US, Korea, and China — matching the specification to the application and the location. For equipment categories where premium European brands are worth the cost (sauna heaters, float tank systems, cryochambers), we spec them. For categories where quality Asian manufacturers deliver equivalent performance at significantly lower cost (infrared cabins, red light panels, bioimpedance stations), we use them.

Every piece of equipment we supply, we install. We manage the full import chain — purchase order, export documentation, shipping, Indonesian customs clearance, delivery to site — and we commission every unit to manufacturer specification. Staff training is included for every piece of client-facing equipment.

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Questions about
this service

For sauna heaters: Harvia (Finland), Tylö (Sweden), EOS (Germany). For cryotherapy: Cryoaction (UK), Impact Cryotherapy (US). For float tanks: Starpool (Italy), Float Lab (US). For diagnostics: InBody (Korea), Cosmed (Italy). For infrared and red light: varies by price tier. We do not have exclusive brand relationships — we specify what performs best for each project.
Yes, fully. We manage the HS code classification, import permits (for regulated items like cryochambers), customs value documentation, and port clearance at all major Indonesian ports. You don't deal with any of this directly.
Manufacturer warranty is active from commissioning date. For sauna heaters and most electronics, spare parts and service are available in Indonesia through our procurement network. For complex systems (cryochambers, float tank filtration), we maintain relationships with the manufacturers for remote diagnosis and part supply.
Yes. If you have your own construction team and need equipment supply, import, delivery, and commissioning only, we offer that as a standalone service. Contact us to discuss scope. See also our pricing page.

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